Interpersonal Skills: 10 Ways to Improve at Work

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Are you interested in improving your work ethic? Do you feel that your interpersonal skills could use fine-tuning, but are not sure where to start or how to reap effective changes in your professional habits?
Building and maintaining a solid repertoire of interpersonal skills are essential for a working professional of any level to succeed and grow within their respective field. If you are unsure what such habits even are, wonder why they are so important and want to know 10 practical ways to improve your interpersonal skills at work, look no further.

What Are Interpersonal Skills?


Whether you are dealing with one person or a group setting, you need to have solid interpersonal skills under your belt to interact effectively. Interpersonal skills give you the ability to get on with co-workers in a professional, courteous, and productive way. An important first aspect of these skills is engaging in successful communication. This includes having adept written, oral, and nonverbal communication abilities.
You also need to be a good listener who can examine a situation before offering a response. It is imperative to be a strong communicator in the workplace to deal with any disagreements, enhance business goals, and transmit information effectively to co-workers and clients alike.


Another important element of solid interpersonal skills is positivity. If you remain positive, even in difficult situations, it reveals a lot about your mettle as a professional and the way you view your responsibilities.
Smiling and maintaining a friendly manner to anyone you come across, showing gratitude for the hard work of others, and facing difficult tasks with a bright spirit is key to fostering positivity in the workplace.


nd accept the ideas of others.

Problem Solving

Disagreements can happen in the workplace. A key component of interpersonal skills is the ability to hone in on the right approach to resolve these disagreements productively.
You must be able to pinpoint the root of the conflict, review potential solutions, and create a plan of action for ending the division. To be an effective problem solver, you must also carry your plan to completion and play your part in facilitating a final resolution.


The ability to make decisions and stick by them is a crucial aspect of interpersonal skills. If you have an idea, you need to maintain your stance, defend your thought process, and communicate a course of action to colleagues.
It is important to balance decisiveness with sensitivity, to not appear combative. If handled the right way, having a decisive manner while still being open to the ideas and opinions of others will carry you far in the workplace.

Good Manners

This may seem like an obvious point, but part of having good interpersonal skills is maintaining good manners. Take extra care to be sensitive to others and engage respectfully in all business dealings, however small or great they may be.

Social Perception

To have solid interpersonal skills, you need to have a sense of social perception. You must be able to recognize other people’s thoughts, opinions, and feelings. For instance, this can mean having the ability to recognize that a colleague is struggling and needs help, even if they do not verbalize their problems.
Being able to read social cues and subtleties will carry you far in your professional career, making you both an astute and caring colleague that others will turn to for guidance and leadership.


You need to have the self-control to have good interpersonal skills. There are many annoyances and frustrations that arise in the business world, some of which could make even the most patient of people lose their temper.
Despite this, you must be able to control your anger or emotions to maintain a sense of professionalism and stay productive. If you cannot handle yourself in a controlled way, you will be ineffectual and sink under the weight of workplace stress.


Part of being a mature professional with fine-tuned interpersonal skills is being willing to remain accountable to others and maintain responsibility for your actions. You can and will make mistakes during your career.
This is a normal part of the learning process. What is important is to accept when you need guidance, learn from your mistakes, and move forward to achieve better things.


One final essential element of interpersonal skills is team-mindedness. You need to play well with others at work, no matter what your differences may be. If your team does not work as a unit, this will lessen your productivity, your efforts will be far less effective, and the company can suffer because of it.
Whether you are working in an entry-level role or soaring through the fast track to management, if you cannot work well with a team, you will find many roadblocks in your way to success.

Why Are They Important?

They Grow Colleague Relationships

Interpersonal skills are so important because they help you grow relationships with your colleagues. Whether you keep things strictly professional or grow deep friendships at work is not the point.
If you cannot work in a respectful, cohesive way with your colleagues, your greatest efforts will miss the mark. By building a friendly, positive environment and getting along with your team members, your workplace will be more enjoyable and your clients will reap the results.

They Enhance Productivity

It is difficult to be productive if you do not have good interpersonal skills. Being able to listen well, speak effectively, write succinctly, assess non-verbal communication, and respond in kind are the fibers of any successful business.

They Enable You to Reconcile Differences

These skills are also essential to being able to resolve conflict in the workplace. Conflict is a fact of life. No matter how much you try to avoid it or get along with others, the day will come when it will cross your path at work. If you know how to communicate effectively, you will have the tools to find a solution to the conflict and work towards an amicable resolution

10 Ways to Improve Your Interpersonal Skills at Work

Maintain Positivity

The good news is, improving your interpersonal skills at worHaving excellent interpersonal skills means furthering a sense of open-mindedness. It is crucial to be open to a range of approaches in your work setting, engage in cohesive teamwork with your colleagues, ak is not rocket science. It may require alteration to your habits, some forethought, and effort, but it is well worth it. The first thing you can do to improve these skills at work is to maintain an attitude of positivity.
When you have a good attitude, not only does the work and environment seem lighter, but others will be drawn to this energy. Show respect to others, for your work, and for the business you are employed by. Things as simple as a cheerful smile, a friendly manner when engaging with others, and encouraging colleagues for a job well done are all easy ways to get started with having a more positive attitude at work.

Focus on Problem Solving

If you want to improve your interpersonal skills, you need to focus on becoming a good problem solver. If a conflict arises, think of methods to resolve it. Next, take your plan and incorporate it into a course of action to resolve the matter.
Identify goals and carry out the steps needed to achieve them. Once you have completed a plan, check to make sure it worked effectively and that the issue is truly resolved.

Hone Your Communication Abilities

You must hone your communication skills (written, oral, and nonverbal) to improve your interpersonal abilities. Your communication must transmit whatever message you require without inciting confusion or upheaval.

Honing your communication abilities starts with being a good listener. To speak and convey your thoughts, you need to listen to others and acknowledge their own ideas and perceptions. Whether you are communicating via spoken words, written content, or using nonverbal cues like smiling, eye contact, and posture to engage, all mediums of communication are essential.

Be Inclusive

Being inclusive means fostering a team environment where listening and idea-sharing is welcomed. A team can always accomplish more than the individual if functioning as a cohesive unit.

Acquire Management Skills

If you want to fine-tune your interpersonal capabilities, acquire management skills. This means having the ability to hold it together during a stressful day or when a co-worker gets on your nerves, purposefully or not. If you cannot control yourself, that negativity will spread outward and affect your entire work environment, stopping healthy communication dead in its tracks.

Be Accountable

You need to be accountable. To grow yourself as a professional and enhance your productivity, you must be ready and willing to take responsibility for your actions and be accountable to others along the way. This will not only engender trust and respect with your colleagues, but it will allow you to better learn from any mistakes you make.

Mind Your Manners

If you want to improve your interpersonal skills, a simple way to start is to mind your manners. Simple though it may seem, thoughtful gestures and attention to etiquette will go far in any business environment.

Be Socially Sensitive

Being socially sensitive means being able to recognize social cues and chances for professional growth. For instance, if you are trying to complete a particular task, social awareness will enable you to recognize negative colleagues that could inhibit your productivity, alerting you to stay away from them until the job is done.
Being socially aware also means being willing to listen to others and ask for help if you recognize expertise greater than your own. Be ready to ask questions and enhance your knowledge base so you can grow in your chosen career path.

Stop Complaining

If you struggle with complaining or whining at the office, you must stop that behavior immediately. Nothing brings down a work environment or undermines teamwork so quickly as a negative, complaining spirit. Instead, focus on positivity and gratitude. Try to smile more. Reach out to other colleagues and express your thanks for the hard work they are doing.

Foster Gratitude

Along the same lines, our final tip is to foster an attitude of gratitude. Let others know you see their efforts and appreciate them. Help your colleagues if you see they need guidance and accept input from others with a spirit of teachability.


Interpersonal skills are the essential fibers of communication that enable us to speak and engage with each other. Your ability to interact effectively at work will define you as a professional. By changing your outlook and attitude, you can play a key role in affecting comprehensive change in the workplace through a fluid, cohesive communication approach.

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